A member organization recently experienced a significant website disruption when its site went offline and began redirecting visitors to an overseas online store—an indication of a likely compromise. Incitus Group was engaged to assess the issue and responded immediately.
Upon investigation, the team identified a suspicious db.php file responsible for the unauthorized redirects. The file was promptly disabled, and several outdated and conflicting plugins were removed to stabilize the environment. Within an hour, full functionality was restored.
The rapid intervention eliminated malicious redirects, minimized downtime, and strengthened the site’s overall reliability and security posture.
For associations facing challenges with website maintenance, performance issues, outages, or security risks, Incitus Group offers targeted support to ensure platforms remain current, secure, and consistently operational.